Thank you for visiting the-freelance-editor for help with outlining/organizing, ghostwriting, editing/proofreading, researching/fact-checking, and manual indexing.

By choosing to explore our site and/or visit our online store and/or make use of any services and/or goods provided, you are consenting to these policies, as stated and explained below, and agreeing to them. Be sure to have read them, as well as our official Privacy Policy, before placing an order.

Terms and Conditions Policy (including our Refunds Policy) for Freelance Library Services, dba the-freelance-editor

the-freelance-editor (Freelance Library Services, dba the-freelance-editor), and divisions of the-freelance-editor, operate this website, https://the-freelance-editor.com/, as a service, primarily to provide freelance editorial services to a variety of clients; however, the-freelance-editor also provides a small assortment of promotional products as well as a range of writer resources. This page, which outlines our Terms and Conditions Policy (including our Refunds Policy), is intended to inform website visitors about the responsibilities assumed by the-freelance-editor and to outline the responsibilities of customers, users, and buyers of this website.

In the policy statements below, the wording “I” or “me” or “we” or “us” is used to mean “the-freelance-editor”—(Freelance Library Services, dba the-freelance-editor) or a division of the-freelance-editor—while the word “you” is used to mean the customer, user, and/or buyer.

If you have questions or require more information about any of our policies, do not hesitate to contact us.

Note that this Terms and Conditions Policy (including our Refunds Policy) was last updated in December 2020 with the help of templates at LawyerMeltdown.com and Legal Ease Consulting Inc and outlines at TermsFeed.com and Rocket Lawyer Inc., as well as examples provided at eCommerceGuide.com and generic wording and language insinuated by other similar online policies.

Formation of Binding Contracts

By completing and submitting an electronic order form, you are  (1) confirming that you are of legal age and that the information you provide is true and accurate,  (2) acknowledging that you are an authorized user of the payment method provided, and  (3) stating your intent to make an offer to purchase products, which, if agreed to by us through acceptance on our website or through an acceptance email from us, will result in a binding contract—as well as agreement that the contract has been formed.

Disclaimer of Liability

the-freelance-editor will not be responsible for any liability, loss, damage (whether direct, indirect, or consequential), or personal injury nor for any expense of any nature whatsoever that may be suffered by a user of this website.

By exploring this website—you agree that the information, products, content, and services included are provided entirely at your own risk: “as is” without warranty of any kind, either express or implied, to the extent allowed by law. In addition, through use of this website, you acknowledge that neither the-freelance-editor nor any of our agents, affiliates, or content providers are liable for any damages of any kind arising from its use or use of its information, services, and products, including but not limited to direct, indirect, incidental, punitive, and consequential damages, even if we have been expressly advised about the possibility of such damages. This disclaimer of liability applies to any damages or injury caused by a failure of performance, an error or omission, an interruption, deletion, defect, or delay of operation or transmission, a computer virus, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or any other cause of action or inaction. You specifically acknowledge that we are not liable for the defamatory, offensive, or illegal conduct of other customers or third parties and that any risk of injury from the foregoing rests entirely with their originators.

If your local laws do not allow such limitations on implied warranties or the exclusion or limitation of certain damages, some or all of these disclaimers, exclusions, or limitations may not apply to you; you might also have additional rights.

Intellectual Property and Copyright

This website—and all textual content contained within it—is protected by current copyright law and other US and international laws and treaties, and no portion may be used without express written permission from “the-freelance-editor”—(Freelance Library Services, dba the-freelance-editor) or a division of the-freelance-editor. Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these online materials is prohibited, with any and all rights not expressly granted reserved by “the-freelance-editor”—(Freelance Library Services, dba the-freelance-editor) or a division of the-freelance-editor, as applicable.

All associated intellectual property—including but not limited to operating software, CSS or HTML code, and scripts; text; artwork, including graphics, logos, icons, and images and photographs; video and audio clips; and available digital downloads—used in producing this website or provided through this website are offered as a service to site visitors, current and prospective clients, and creatives seeking assistance with writing-related topics and may be used only for personal and informational purposes. No one may copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license, or otherwise exploit any materials without our prior written permission.

Consumers of our information are more than welcome to quote up to 100 words from any pages or posts as long as they credit “the-freelance-editor” or “anEditor’s Blog” and link a citation back to the appropriate page or post. Use of more than 100 words must be approved in writing by the-freelance-editor.

By exploring this website, you agree that you will not attempt to undermine its integrity or claim any right, title, or interest in the site. You further agree that you will not post, transmit, redistribute, upload, or promote any communications, content, or materials that

  • contain corrupted files, viruses, or any other similar software files, the intent of which is to damage the operation of another’s computer;
  • are unlawful, threatening, harassing, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, sexually explicit, hateful, profane, indecent, racially or ethnically derogatory, or otherwise objectionable;
  • contain chain letters or pyramid schemes;
  • contain any unsolicited advertising, promotional materials, or other forms of solicitation to other users, individuals, or entities;
  • impersonate any person, business or entity, including the-freelance-editor (our brands, lines of business, subsidiaries, and affiliated companies), and our employees, colleagues, or agents; or
  • encourage conduct that would constitute a criminal offense, give rise to civil liability, violate any law, or exhibit any conduct that, in our judgment, restricts, impairs, interferes, or inhibits any other user from using or enjoying our services and products.

    Termination of Use

Your ability to access and use this website remains in effect until the-freelance-editor decides to terminate your use of the site, and any associated account. At such a time, we may remove and delete any of your content that violates or acts in opposition to any of these policies—or for any other reason—or any part thereof, with or without notice. You agree that any termination of your access may be effected without prior notice and you acknowledge and agree that we may bar any further access to our products and services. Further, you agree that we are not to be held liable to you or any third-party for any termination of access.

    Third-Party Links

This website—as well as “anEditor’s Blog”—may reference and contain links to unaffiliated third-party websites that are not under our control. While we attempt to ensure legitimacy of these sites, we make no claim and accept no responsibility regarding the quality, nature, or reliability of those or any other sites that are accessible by hyperlinks from our website or affiliated sites. Where provided, these links are offered to you as a convenience, and the inclusion of any such link does not imply our endorsement or any association with the operators of those sites. You, as the ultimate user, are responsible for viewing and abiding by the privacy statements, terms of use, and other policies posted at any third-party sites.

Comments

This website allows comments on specific articles or pages, as well as reviews and comments on product pages, but all comments and reviews will be monitored and displayed at the sole discretion of the-freelance-editor. Note that more information and additional details about how we use and handle comments may be found in our official Privacy Policy.

    Product Ratings and Reviews

All ratings and/or reviews that you submit will be held for moderation, to be published and used at our discretion. During moderation, we reserve the right to change, condense, or delete any content—as long as the essence of your evaluation is not changed or redirected. Ratings and reviews are generally posted within two to four days, however we do reserve the right to refuse any submission for any reason.

By submitting any ratings or reviews, you warrant that:

  • all ratings and/or reviews are true and accurate, and not misleading;
  • you have not been compensated or granted any consideration by us or by any third party;
  • no third-party copyright, patent, trademark, trade secret, or other proprietary rights nor any rights of privacy are violated;
  • no content can reasonably be considered to be defamatory; libelous; hateful, racially, or religiously biased or offensive; or threatening or harassing to any individual, partnership, or corporation; and that
  • you have not attached any computer viruses, worms, or other potentially damaging computer programs or files.

E-Newsletters and Blog Post Subscriptions

Users who receive electronic mailings from the-freelance-editor, whether a result of direct sign-up through registration on this website or request via “anEditor’s Blog” or by purchase of a product from our online store, may be removed from any list at any time at the sole discretion of the-freelance-editor or at the request of any authorized associated user. More information and additional details about how we use and handle subscriptions may be found in our official Privacy Policy.

Contractual Obligations

As noted above, by completing and submitting an electronic order form, you are making an offer to purchase a product, which, if accepted by us, will result in a binding contract. Note that products will not be sent (nor completion links to online products) until we have authorization from your payment card issuer. We will not be liable for delays, or we will not accept your order, if payment is not authorized in a timely fashion. In addition, if products you have ordered are unavailable, you will be notified as soon as possible about the delay and as soon as a revised deliverable date is determined.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order, your transaction will be redirected to a website-based acknowledgment or you will receive an email to acknowledge your order. This acknowledgment will confirm which products you have ordered, but it may not constitute an acceptance of your order and it may direct you to another third-party site where your order will be completed.

Note that we do not have to accept your order and, for example, will not accept your order if

  • your payment transaction is not authorized;
  • we identify an error on our website regarding the price or other details of the products; or
  • we determine that you have tried to cancel your order.

We also reserve the right to limit the number of items ordered at one time—per person, per household (or billing and/or shipping address), per account, per credit card—along with the right to refuse any order for any reason at any time.

We will attempt to notify you should any limits be applied or should any order be denied.

Returning Products

Each product and service sold through our online store and website is personally guaranteed by the-freelance-editor. However, if you are not satisfied with a product after receiving it, contact us about return of the item and about your options for satisfaction, as outlined below.

    Stated and Implied Guarantees

the-freelance-editor has examined the products sold on our website and approved of the quality in merchandise and workmanship. In the sense that we have reviewed and “approved” the products, we assure that your product will meet a certain level of quality and reliability. If a product fails in this regard, we will attempt to meet your safisfaction for no additional charge.

    Chargebacks and Disputes

By submitting an online order with us through our website, you expressly agree not to request a “chargeback” of any fees or payments for said orders and you agree that no dispute will be raised with or adjudicated by your credit card company. Rather, you agree to contact “the-freelance-editor”—(Freelance Library Services, dba the-freelance-editor) or a division of the-freelance-editor—directly, so that we may attempt a satisfactory resolution of the issue or attempt to make restitution pursuant to our policies.

    Refunds and Exchanges

If you are not satisfied with your purchase, return the item within 21 days of delivery. When possible, refunds will be issued in the same method of payment as the original transaction: for example, when a purchase has been made by credit card, a refund will be issued back to the original account. Note that shipping and handling or delivery fees are not refundable once an order has shipped. A restocking fee may apply to some orders.

Other notes about refunds and exchanges:

  1. Refunds must be requested withing 21 days of delivery.
  2. Items must be returned in resellable condition with original packaging to be considered for a refund.
  3. Please include your reason for requesting a refund.
  4. You will be responsible for the cost of shipping an item back to us; we recommend using a carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
  5. Refunds and exchanges will not be released until returned items are received and examined for consideration.

    Returns and Replacements

If an item is damaged, defective, or incorrect, contact us within 5 days of receipt to arrange for a return and replacement. If the item is not damaged, defective, or incorrect, please include a reason for the return and state your preference for a replacement, exchange, or refund. Note that shipping and handling or delivery fees are not refundable once an order has shipped. A restocking fee may apply to some orders.

Other notes about returns and replacements:

  1. Returns must begin processing within 5 days of receipt.
  2. Items must be returned in resellable condition with original packaging to be considered for a refund.
  3. Please include a reason for making the return.
  4. You will be responsible for the cost of shipping an item back to us; we recommend using a carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
  5. Replacements will not be released until returns are received and examined for consideration.

    Order Cancellations

Contact us if you would like to cancel an order. We will try to accommodate your request to cancel as long as the order has not entered the processing chain. Once your order has begun to process we will not be able to cancel it. However, once you receive the package, you may then initiate its return.

As soon as we receive your returned package, you will receive a full refund for the value of the merchandise (including applicable tax), minus shipping and handling fees (which are not refundable) and any applicable restocking fees.

Payment and Pricing

Keeping your online payments secure is one of our top priorities, which means  (1) that all information is communicated through encryption to ensure total security of any sensitive information and  (2) that you may need to verify your card payment with a third-party service before completion of your transaction. Contact your bank immediately if you have any questions or identify any unknown charges. All charges from this website should bear “the-freelance-editor” in association with the charge. Our Privacy Policy may provide additional information.

Other notes about payment and pricing:

  1. Prices throughout this website are quoted in US dollars, and payment can only be accepted in US dollars.
  2. Packaging and delivery costs, handling fees, and other identified charges will be added to the total price of your purchase—along with any applicable local taxes—and known to you before you complete your purchase.
  3. Your payment card will be debited for your order at the time the order is placed. Payment may be provided directly by credit card or debit card, handled through PayPal, or processed via Stripe.
  4. Where an offer mentions that an item is reduced in price, the discount will be calculated before checkout; however, any postage or packaging charges will be applied, when appropriate, at the item’s full listed price.

If paying through PayPal, you will be redirected to the PayPal website to proceed with payment. If you are already a PayPal customer, you can log in with your user credentials and complete payment; otherwise, you can create a PayPal account to continue or pay from their portal as a guest using your preferred method of payment.

Accuracy of Information

While we strive to ensure that the products shown on our website are currently available and available at the price shown, we cannot guarantee this will always be the case. If products you have ordered are unavailable or are available at a different price, you will be notified as soon as possible. As a concession, the price you will pay is the price of the product shown at the time you place your order, even if the price of the product has changed. In addition, any subsequent orders made within 30 days will, at your request, be charged at the price in effect when you placed your initial order.

We also acknowledge, again despite our best efforts, that other information pertaining to products on this site (including physical descriptions, color notes, and inventory quantities) might not always be complete, accurate, and up-to-date, and that certain information may have changed without our knowledge. If any such conditions arise with your order, you will be notified as soon as we become aware of the changes.

Some products may occasionally require a change without notice. We also reserve the right to discontinue any product at any time.

    Colors of Products

We make all reasonable efforts to accurately display the attributes of products we sell, including representations (if any) of associated colors. Unfortunately, the color presented and the color you see may depend on your computer system, your monitor, or other viewing device, and we cannot guarantee that your computer system, your monitor, or other viewing device will accurately display some colors. Should you decide that the product you receive is unacceptable, please follow any and all steps toward resolution stated elsewhere on this page.

Delivery Information

Individual product pages or the final shopping cart page will provide information about delivery and shipping charges, where applicable. In general, shipping and handling fees have been calculated into the listed product price; however, you may opt for more expedient shipping arrangements at your expense. For products that require us to charge additional shipping and handling fees, we will email you as soon as your order has been shipped and will advise you of the shipping method and tracking information at that time.

Should a delivery be delayed, damaged in transit, or not arrive at all, we realize that “the buck stops with us”—while devoting time and resources to tracking your package and working to refill it, we will work with you to make things right, even when a third-party shipper/carrier is involved. Begin appropriate follow-up procedures as soon as you suspect something is wrong, preferably within 48 to 72 hours of expected delivery.

Examine your order upon delivery to ensure that you find no signs of damage, missing or incorrect pieces, or errors with the contents. If necessary, contact us; otherwise, follow the stated procedures for return and refund or exchange.

Changes to This Policy

We reserve the right to change this Terms and Conditions Policy (including our Refunds Policy) from time to time. When changes occur, we will post the updated policies on this page. For that reason, we advise you to review this page periodically. Most changes will be effective immediately after they are posted on this page.

Governance

You are only governed by these policies when engaging services or buying products from us; should you not wish to be bound by these policies or should you not agree with these policies, you must not enter any contracts with us or place any orders through our online store.

Our services are operated and managed for clients around the world, but we are physically located in the United States.

If you choose to make a purchase or use our services from the European Union or other regions of the world where laws governing sales of products and services differ from US law, then you acknowledge and agree  (1) that you are transferring your legal protections outside those regions and  (2) that, by choosing to explore our site, purchase our products, or engage our services, you consent to that transfer.

If any part of these policies for buying products online is found to be invalid by local law, the rest of them remain valid and enforceable.

Dispute Resolution

Mindful of the high costs associated with legal disputes—not only in expense but also in time, energy, and emotion—the-freelance-editor invites you to agree with the following dispute resolution procedure if problems arise with payment or shipping, quality of merchandise, or other areas of potential issue:

  • In the event of any controversy, claim, action, or dispute arising out of or related to any transaction conducted on this website, or
  • in the event of any breach or misunderstanding of interpretation, enforcement, or validity of this policy or any part of it,
  1. the party asserting the dispute shall first try in good faith to settle such dispute through email or contact form, as noted on this website; if resolution fails after this initial step,
  2. the party asserting the dispute shall second provide written notice to the other party by registered mail.
  • In either contact method, the party asserting the dispute shall
  1. provide documentation describing the understandings, facts, and circumstances of the dispute, and
  2. allow the receiving party 30 days from the date of mailing to respond to the dispute.
  • Notice shall be sent to the address of record noted at the bottom of this page; unless you indicate otherwise in your notice, response shall be addressed to your last-used billing address or the billing and/or shipping address in your online profile.

In the event that we are unable to resolve a dispute, we shall attempt resolution through final and binding arbitration. Arbitration proceedings shall be done before one arbitrator, to be mutually agreed upon by both parties, using the English language and administered by rules of the American Arbitration Association unless otherwise required by law. Arbitration shall proceed solely on an individual basis without the right for any claims to be arbitrated as part of a class action. You hereby waive your right to a class action lawsuit.

Contact Us

If you have any questions about or suggestions related to these policies, please take the time to contact us. Our official mailing address is the-freelance-editor, c/o Stephen Evans; 305-D Linden Avenue; Raleigh, North Carolina, USA 27601.